Privacy Policy

MensPro Health ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, mailing address)
• Health and medical information provided during consultations, forms, or communications
• Insurance and billing information
• Website usage data including IP address, browser type, pages visited, and referring URLs
• Information provided through contact forms, appointment requests, or surveys

HIPAA Compliance

MensPro Health is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA regulations. We maintain administrative, physical, and technical safeguards to protect your health information from unauthorized access, use, or disclosure.

Your medical records and health information are treated with the highest level of confidentiality. We will never share your health information without your explicit written authorization, except as required by law or as permitted under HIPAA for treatment, payment, and healthcare operations.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our healthcare services
• Schedule appointments and manage your care
• Process payments and insurance claims
• Communicate with you about your treatment, appointments, and health information
• Send administrative communications such as appointment reminders
• Improve our website, services, and patient experience
• Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your healthcare providers involved in your treatment (with your consent)
• With insurance companies for billing purposes
• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law, subpoena, or other legal process
• To protect our rights, safety, or property

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We may use analytics tools such as Google Analytics to collect anonymized data about website usage patterns. This data helps us improve our website and services but does not personally identify you.

Your Rights

You have the right to:

• Access your personal and health information that we maintain
• Request corrections to inaccurate information
• Request restrictions on certain uses or disclosures of your health information
• Receive an accounting of disclosures of your health information
• Request communications through alternative means or locations
• Opt out of marketing communications at any time

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, access controls, and regular security audits. While no method of electronic transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

MensPro Health
Phone: (615) 208-9090
Email: privacy@menspro.com